Selling a property is a significant decision. Whether you are moving to your next home, relocating, downsizing or selling on behalf of a family member, having experienced advice at every stage can make all the difference.
Luscombe Maye has been partnering people and property since 1873. Our knowledge of the West Country, combined with thoughtful marketing and attentive personal service, helps our clients move forward with confidence.
Here is what to expect when selling your property with us.
Every successful sale begins with a conversation.
We take the time to understand your property, your reasons for selling and any timescales or circumstances that may influence your move. This enables us to recommend an approach shaped around you—not simply the property.
At this early stage, it is helpful to tell us about any onward purchase, preferred completion date or work you are considering before the property goes to market.
One of our local property experts will visit your home to provide a considered, no-obligation market appraisal.
We assess its location, condition, character and individual features, alongside recent comparable sales and current buyer demand. We will then recommend a realistic asking price and explain the reasoning behind it.
The highest suggested price is not always the most effective strategy. Our aim is to position your property carefully, generate strong interest and help you achieve the best possible result.

First impressions matter, but preparing your home does not necessarily require extensive renovation.
Simple steps can have a meaningful impact:
- Declutter rooms while retaining warmth and personality.
- Complete small repairs and unfinished maintenance.
- Clean windows and allow in as much natural light as possible.
- Tidy gardens, entrances and outside spaces.
- Give each room a clear purpose.
- Gather guarantees, planning documents and building regulations certificates.
- Locate your title information, property forms and Energy Performance Certificate.
We will offer practical, honest advice on presenting your property at its best and whether any improvements are likely to be worthwhile.
No two properties are quite the same, so their marketing should not be either.
Our team will develop a tailored campaign designed to present your property clearly and attract the right audience. This may include carefully composed photography, engaging property particulars, floorplans and promotion through appropriate digital, print and office channels.
From country cottages and family homes to waterside properties, farms and land, our extensive network and specialist knowledge enable us to reach buyers locally and further afield.
We will agree the details with you before your property is launched.
The timing and manner of your launch can influence the response your property receives.
Before going live, we may introduce your home to suitable applicants already registered with us. Once launched, we will respond promptly to enquiries, speak with prospective buyers and arrange viewings at convenient times.
Your property will continue to be actively managed throughout the marketing period. We will keep the campaign under review and discuss any changes we believe could improve its performance.

Our experienced team will accompany prospective buyers during viewings, allowing us to present your property effectively and answer questions as they arise.
Afterwards, we will seek constructive feedback and share it with you. Individual comments can be subjective, so we will also help you identify broader patterns in the response to your property.
Before each viewing:
- Leave rooms tidy, light and comfortably aired.
- Open curtains and blinds.
- Put away valuables and sensitive paperwork.
- Make beds and clear kitchen worktops.
- Ensure pets are safe and, where possible, out of the property.
- Present outdoor areas as carefully as the interior.
When an offer is received, we will explain not only the amount proposed but also the buyer’s position.
Important considerations include:
- Whether they have a property to sell.
- The length and status of any related chain.
- Whether they require a mortgage.
- Whether finance has been agreed in principle.
- Their preferred timescale.
- Any conditions attached to the offer.
The strongest buyer is not necessarily the one who makes the highest initial offer. We will negotiate on your behalf, assess the complete position and give you clear advice, while leaving the final decision firmly with you.

You will need a conveyancer or solicitor to handle the legal side of your sale. Instructing one at an early stage can help avoid unnecessary delays once a buyer is found.
Your conveyancer will usually ask you to complete forms covering the property, its contents and any relevant leasehold information. They will also prepare the draft contract and respond to enquiries from the buyer’s solicitor.
Having documents ready can help the process move more smoothly. These might include:
- Planning permissions and building regulations approvals.
- Guarantees or warranties.
- Electrical, heating or drainage records.
- Lease and service charge information.
- Details of boundaries, rights of way or shared access.
- Documentation for extensions, alterations or renewable-energy systems.
Agreeing an offer is an important milestone, but the transaction is not legally binding until contracts are exchanged.
Between acceptance and exchange, the buyer may arrange a survey, finalise their mortgage and raise legal enquiries. We remain closely involved, communicating with you, the buyer and the respective conveyancers to maintain momentum and help resolve issues.
Property chains can be complex. Regular, informed communication is often the key to keeping everyone moving towards the same goal.

